Robotic process automation (RPA) automates manual tasks through the use of intelligent software helpers that are fast, precise and focused.
It’s not unusual, in our experience, to see staff spending 80% of their time and effort on low value admin tasks such as manual searching, cutting and pasting, manually analysing large volumes of data and repetitive data entry. As well as distracting your employees from performing their real day jobs that add value for your customers, it is often error prone and inefficient.
RPA allows you to outsource these low-value tasks to robotic helpers that can efficiently work on these activities, but also apply artificial intelligence and machine learning techniques to continuously improve and learn from their work. The end result is a more competitive business which uses your limited human capital for the tasks that humans do best.